What is the 70-20-10 Model?
A guide for managers on the 70-20-10 learning model, explaining how job experience, social interaction, and formal education balance to create effective employee development.
4 min
General
247 posts
You Don't Need to Know How the Engine Works to Drive the Car: A Guide to AI for the Tech-Averse
A reassuring guide for non-technical business owners on adopting AI. We demystify the technology, comparing it to electricity and email, and explain why prompt engineering is just clear communication.
Ben Schmidt
6 min
What is Social Learning?
An exploration of social learning for business managers, detailing how peer interactions, mentoring, and collaborative environments drive knowledge retention and alleviate management stress.
4 min
What is Instructional Design?
A practical guide for business managers to understand Instructional Design and how it improves team training, skill retention, and operational efficiency.
4 min
The Amnesia of Tuesday Morning: Why Your Expensive Training Seminars Aren't Working
An analysis of why traditional 'training days'fail to produce long-term results and how micro-learning creates a sustainable culture of continuous improvement.
Ben Schmidt
7 min
What is Interoperability in Business Software?
A guide for managers on understanding software interoperability, why it matters for connecting systems like HRIS and LMS, and how to reduce administrative friction.
4 min
The Dangerous Comfort of Calling Your Business a Family
Explore the psychological pitfalls of the family metaphor in business and learn why adopting a high-performance sports team mindset creates healthier, more successful organizations.
Ben Schmidt
7 min
The Economy of Thanks: why recognition is a stronger currency than cash
Discover why personalized recognition is more effective than cash bonuses for employee retention. Learn creative, low-cost ways to say 'thank you' that build lasting loyalty.
Ben Schmidt
6 min
The Silent Skill: why your business struggles to hear the truth
Explore the science and strategy of active listening. Learn how to train your team to truly hear customers and colleagues, turning empathy into a competitive advantage.
Ben Schmidt
8 min
What is a Subject Matter Expert (SME)?
A guide for business owners on identifying, managing, and leveraging Subject Matter Experts to scale business knowledge and reduce leadership stress.
4 min