What is Microlearning?
A guide for managers on using microlearning to improve team training, retention, and efficiency without overwhelming employees.
4 min
General
247 posts
The End of Memorization: Why Your Brain Should Be a Processor, Not a Hard Drive
An exploration of just-in-time knowledge systems. We discuss the cognitive cost of information overload and how AI acts as an always-on expert, transforming how we work and learn.
Ben Schmidt
5 min
What is the Difference Between HeyLoopy and SC Training (EdApp)?
A guide for managers comparing mobile learning platforms. We analyze the trade-offs between manual authoring in EdApp and AI-native automation in HeyLoopy.
7 min
Silence the Noise: specific protocols for internal team communication
A guide for business managers on establishing internal communication etiquette. Learn when to use email, chat, or calls to reduce cognitive load and increase team productivity.
Ben Schmidt
8 min
What is the Critical Incident Method?
A guide for managers on using the Critical Incident Method to improve performance appraisals by recording specific behavioral examples and reducing bias.
4 min
The Centaur Strategy: Why the Future of Leadership is Human Plus Machine
Discover why the hybrid model of AI-augmented management is not just a trend but a survival strategy for small business owners facing burnout.
Ben Schmidt
8 min
The Amazon Effect: Why Good Service is No Longer Good Enough
Explore how customer expectations have shifted due to the Amazon Effect and learn how to train your team to compete on human connection rather than just logistical speed.
Ben Schmidt
8 min
The Kindness of Clarity: Why Lowering Your Standards Isn't Empathy
An exploration of the tension between empathy and accountability in leadership. We discuss why clear expectations, powered by precise training and systems, are actually the kindest thing you can offer your team.
Ben Schmidt
8 min
Workplace Learning: A Practical Definition for Modern Leaders
A comprehensive guide for business managers defining workplace learning, distinguishing it from training, and exploring informal and formal skill acquisition methods.
4 min
The Suggestion Box Is Dead: Why Your Employees Aren't Telling You How to Fix Your Business
An analysis of why traditional employee feedback channels fail. We explore the fear of speaking up, the psychology of validation, and how to build a dynamic system where ideas flow from the frontline to the boardroom.
Ben Schmidt
6 min