The Philosophy of Learning Design: Knowing vs. Accessing
Learn the difference between training and performance support to build an efficient skills based organization and reduce manager stress.
7 min
Performance Support
10 posts
What is Performance Support?
A guide for managers on utilizing performance support tools like checklists and cheat sheets to aid employees at the moment of need, distinct from formal training.
4 min
Mastering Performance Support: Your Guide to Career Acceleration and Just-in-Time Learning
Explore the benefits of performance support and just-in-time learning for professionals looking to boost their resumes and succeed in high-pressure business environments.
7 min
Stop Building Courses and Start Building Resources for Your Team
Learn why performance support and internal wikis are more effective than traditional courses for building a skills based organization.
6 min
The Philosophy of Learning Design: Why Your Team Might Not Need Another Course
Learn why the No-Course Solution is more effective for skills based organizations than traditional corporate training modules.
8 min
The Whisper in Your Ear: Why AI Is Your New Mentor, Not Your New Manager
An analysis of the fear of AI surveillance in the workplace. We explore how to reframe AI from a monitoring tool to a real-time coaching assistant that empowers employees.
Ben Schmidt
5 min
What is On-Demand Learning?
A practical guide for business managers to understand On-Demand Learning, distinguishing it from traditional training to help teams access information at the moment of need.
4 min
Scaling Skills Through Agile L&D and Drop-In Coaching
Discover how agile L&D and drop-in coaching sessions help managers build a skills based organization through rapid iteration and immediate performance support.
7 min
What is a Job Aid?
A practical guide for business owners on using job aids to reduce cognitive load, improve team consistency, and support operational scaling.
4 min
What is the Difference Between Training and Performance Support?
A guide for business owners on shifting from just-in-case training to just-in-time performance support to reduce risk and empower teams.
6 min