What is The Ledger of Sanity?
An exploration of The Ledger of Sanity, a management concept that integrates team well-being and leadership peace of mind into the definition of business success.
4 min
Team Culture
30 posts
What is Onboarding?
A practical guide for business managers defining employee onboarding, distinguishing it from orientation, and outlining strategies for cultural integration and long-term team success.
4 min
Hospitality Management: Empowering Housekeeping as Front Line Staff
A guide for hospitality managers on bridging the gap between housekeeping and guest services, focusing on software training and language skills to reduce reputational risk.
7 min
What is Bad Hire Cost?
A practical guide for business owners on calculating the financial and emotional expenses of recruiting mismatches and how to navigate the fallout.
4 min
What is Cognitive Dissonance?
An exploration of cognitive dissonance for managers and how conflicting beliefs impact leadership and decision making in business.
5 min
What is the Organ Transplant Protocol?
A deep dive into the Organ Transplant Protocol, a management framework designed to integrate new hires into existing teams without triggering cultural rejection or toxicity.
4 min
What is 'Hire Slow, Fire Fast' Through a Compassionate Lens?
An in-depth look at the classic business adage reinterpreted for modern leaders who prioritize empathy, team health, and sustainable growth.
4 min
What is the Probationary Period?
A practical guide for business owners on navigating the probationary period to ensure new hire fit, protect company culture, and reduce management stress.
5 min
The Empty Chair Paradox: why silence is better than chaos
Learn to calculate the true cost of an empty seat versus a bad hire. A guide for business owners on managing the stress of being understaffed without making a hiring mistake.
Ben Schmidt
6 min
The Compassionate Cut: why firing fast is actually the kindest thing you can do
Explore the logic behind 'hire slow, fire fast' with a focus on compassion. Learn why keeping a struggling employee hurts the team, the business, and the individual.
Ben Schmidt
6 min